TTY window

The TTY window appears only after you accept a TTY call. The following figure and the reference table helps you understand the controls on the TTY window.

No. UI object Description
1 Dock Docks the TTY window to the main application window. The docking options available are:
  • Left

  • Top

  • Right

  • Bottom

You can use the same button to Dock and Undock.

2 Message area Contains and displays the TTY interaction.
3 Expansion for GA Marks the end of the preceding message string so that the other person on the call can type a response.
4 Callers cursor Displays a gray cursor against the callers text.
5 Recognized abbreviation Allows a TTY user to use number of abbreviations to ease their communication.
6 Agent's cursor Displays a green cursor for your messages.
7 Abbreviations Menu Invokes a TTY abbreviation list.
8 End TTY Ends the TTY interaction.
Related tasks
Using abbreviations in TTY calls
Answering a TTY call